Overview:

The Business Communication training course aims to help candidates learn how to communicate in a stronger fashion with others.

This Business Communication training course focuses on the benefits of understanding communication styles, methods, responsibilities and management.

Benefits:

Benefits of the Business Communication training course:

• Understanding how to communicate at all levels
• Understanding how to recognise non- verbal communication
• Understanding how to listen more effectively
• Understanding how to create communication pathways

Course details:

Course details of the Business Communication training course:

• Session 1 – Communication styles
  - How and why communicate
  - How well do we communicate
  - Developing relationships
• Session 2 – Methods of communication
  - Mind mapping
  - Retention of information
  - Chinese whispers
  - Personal audits
• Session 3 – Communication responsibilities
  - Giving and receiving feedback
  - Communicating with managers
  - Communicating instructions
• Session 4 – Managing through communication
  - Reflective listening 
  - Body language

Usual Duration: One day

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