15 May 2013
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The Communication Skills in Customer Service training course aims to teach customer service candidates how to communicate to customers more effectively, whether selling or dealing with complaints.
This one-day communications skills training course will allow customer service representatives to communicate with confidence and deliver excellent customer service.
Benefits of the Communication Skills in Customer Service training course:
Course details of the Communication Skills in Customer Service training course:
Usual Duration: One day
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TSW Training Ltd
TSW Training has been established for over 40 years and has become one of Wales’s leading commercial and vocational training providers.